配送ポリシー
Global, except United States All Wandler products are carefully packaged and shipped worldwide from our warehouse in the Netherlands. We work with trusted logistics partners to deliver your order securely and on time.
United States All Wandler products are carefully packaged and shipped from our warehouse in the United States. We work with trusted logistics partners to deliver your order securely and on time.
EU Standard Delivery: FREE (2–5 business days, Monday–Friday) Duties & Taxes: Included — no additional charges on delivery.
Countries included: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
United Kingdom Standard Delivery: FREE (2–5 business days, Monday–Friday) Duties & Taxes: Included — no import duties, taxes, or fees due upon delivery (DDP). The price you pay at checkout is the final price.
United States Standard Delivery: FREE (1–4 business days, Monday–Friday) Duties & Taxes: Included — no import duties, taxes, or fees due upon delivery (DDP). The price you pay at checkout is the final price.
Canada Standard Delivery: FREE (4–6 business days, Monday–Friday) Duties & Taxes: Included — no import duties, taxes, or fees due upon delivery (DDP). The price you pay at checkout is the final price.
Rest of the World (Outside EU, UK, US & Canada) Standard Delivery: FREE (4–6 business days, Monday–Friday) Duties & Taxes: Not included. Local customs duties, import taxes and/or handling fees may be charged by local authorities or the carrier and are the responsibility of the receiver.
Important Note for International Orders (Outside EU, UK, US & Canada)
Customs authorities in some countries may require additional information before releasing your parcel. You may be contacted by the courier to provide details such as a tax code, national ID, proof of payment, or an authorization form, depending on local regulations.
If you are not a resident of the delivery country and cannot provide the required documentation, you may need to appoint a local customs broker to complete the clearance process. Broker fees are not covered by Wandler.
Wandler cannot provide personal customs documents on your behalf — only the receiver can do so. Your shipping provider will guide you through the process if needed.
Questions?
Global, except United States: info@wandler.com United States: usa@wandler.com